one hand doesn't know what the other is doing
short training time
no support in chat while on phones
hard to get a simple question answered in other departments like payroll
'release' process needs a lot of work
My mother died and as a full-time employee I got three paid days off. Unfortunately my mother's estate took more than three days to take care of, and so eventually I was let go. It took me more than a month after I was fired to get those 3 paid days in check form, and endless emails with at least three different people.
I did get unemployment however, because all I ever heard when I called out was, 'bereavement is only three days' before I got fired, so there was not any warning about how I'd be let go if I continued calling out. So there's that.
This is how I was fired: 'Went' to work, worked about 3 hours. Took a break, came back and the programs had shut me out. Tried to log back in, could not do so. Texted TL and the TL in charge of pay, one replied. 'Due to too many missed days of work, the company has decided to release you from employment. Good luck with your future endeavors.' Texted back that I had been actually WORKING and no one bothered to say anything in chat, or call me on the phone, they just shut me out in the middle of my work day. Got another text that said the same thing, with an added, 'This issue is now closed.'
Well, thanks. So fired with no warning, while working, and I cannot ask about it? Great employee relations stuff there!
And the 4-7 people I was emailing/chatting with during my time out for my mother's death? Not ONE said anything resembling 'I'm sorry for your loss.'
Plus, the interview process takes almost a month to complete, there are jobs where you get hired almost right away, Concentrix has a class about once a month it seems, and if you miss it, then they drag out the process to keep you on the hook until the next class.
