Concentrix reviews

3.9

76% would recommend to a friend

(44,686 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Mar 20, 2015
Recommend
CEO approval
Business Outlook

Pros

anyone with a pulse can get hired if they can pass basic testing , I am leaving as soon as I secure alternate employment.

Cons

they pay like crap, 25 people I hired didn't get a paycheck for almost a month, one person I hired was sexually harassed infront of an entire training class and trainer and when it was reported NOTHING was done, said there was no proof however an entire training class witnessed the disgusting remarks made to this young lady, but they terminated another person without even doing a full investigation because someone said this person helped them on a test, when they had proof in their hands it was a different employee but they didn't want to term that person. If you need a job with clear processes in place, this is not it, if you need to go somewhere and get a few paychecks at crap pay (12hr for tech support and customer service) then this may work. Be prepared to never get an answer, to never have HR support, and everyone you ask for help will send you to someone else.

2.0
Feb 4, 2015

Don't expect to get paid correctly or on time.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Better than unemployment, possibly a good starter company for an agent if they have never worked in call center environment with policies and processes already established.

Cons

Payroll, no system in place for recording actual time worked. Depends on a manager approving and submitting your hours hoping it actually happens and your paid on the actual paydate and correctly for the hours you worked. My experience was I was input into the system incorrectly, salary vs hourly, so when it came to my last pay check it was delayed for 5 days causing me to lose my apartment. The entire time I worked there I had no idea who was aactually submitting my time for my pay and no one in my department s management, HR, or project managers could tell me either. Of course it took me over two weeks to find someone that could tell me my employee ID number needed for a system needed to do my job correctly so I was not surprised by No one knowing who was handling my payroll. I reported to my manager on the payday following Christmas that I didn't receive my holiday pay for working Christmas day, I'm waiting for that check to possibly be sent out this week maybe. A coworker who has also resigned (due to lack of training, established processes, and leadership in the role) is still waiting for the first paycheck that should have been received almost three weeks ago along with last paycheck from last Friday. HR informed that the check was cut from payroll for the 78 hours worked before quitting and could be picked up next day, its still not been received by my former coworker or the AZ office and guess what... no one knows anything to be able to explain the issue for the delay. The people were wonderful I loved working with them. I can't blame them for the lack of processes, knowledge, or training when the senior manager over the project had only 3 weeks seniority over me and was still teaching himself his own job.

1.0
Sep 20, 2021

"0" Zero

Recommend
CEO approval
Business Outlook

Pros

Some people are nice while other are Fake.

Cons

- Horrible toxic and blame culture. - Senior managers feels like god and their attitudes is beyond the imagination. - Proper induction is non existence and if you ask questions you will be labeled as not senior enough. - They will throw you in the deep end with a project then interfere and unnecessarily complicate with misdirection, miscommunication, and actively pitting people against each other. -You will be blamed for their gross mismanagement. -None of the projects are ever scoped correctly and thats your fault.

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Concentrix Response
4y
Thank you for your feedback. I am truly surprised by this comment and we take this kind of feedback seriously. To help us further understand your experience, please reach out to me directly, or your HR Manager for a confidential conversation. We actively foster a culture of open and honest feedback and pride ourselves, living through our values, to be Open and Transparent. We are not perfect of course and always striving for continuous improvement. Thank you for your review, I hope to hear from you soon. All the best, Charley Rowley
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