Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5490) , Team Leader (1846) , Agente De Atendimento (1631) , Customer Service Advisor (1432) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (748) , Customer Service (643) , Technical Support Engineer (637) , Technical Support (622) , Operations Manager (586) , Content Moderator (551) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1238 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1135 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1113 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 914 reviews)); "Good company and good environment for freshers as per company requirements" ((in 843 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2964 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2043 reviews)); "Low pay and quite stressful" ((in 1231 reviews)); "Extended working hours" ((in 337 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 320 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,686 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

May 22, 2017

Csr

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Horrible company to work for. Very unprofessional ghetto and high turnover rate. This is a job until something better is to come. Do not recommend to anyone. You can smoke weed and work here everyone does it. They don't drug test.

Cons

Bad company. Changed their name from minacs because of the bad reviews. High turn over rate they hire 30 people a month and fire 30. Team Lead has more say so than the supervisor. supervisors are dumb. I wouldn't recommend this job to a stray dog. I wouldn't even give them 1 star.

1.0

Mar 8, 2017

Awful management

Advisor

Recommend

CEO approval

Business Outlook

Pros

Fantastic mixture of cultures and languages. Colleagues are by far the best side of working here. System is easy and helpful. You rarely deal with complaints.

Cons

Management = Clueless. Improvisation seems to be the essence. A lot of politics going on. If you're friends (or maybe more) with certain team-leaders, then you get a special treatment - I mean, also at work :) They promise to promote professional development! Ahahahahaha! Awful WF, no work/life balance.

1.0

Mar 13, 2015

Desperately in need of people.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice management and trainers, also coworkers are friendly.

Cons

So eager about hiring individuals they delay all screening processes until after you are employed. I worked for three weeks and was suddenly let go due to them saying my background check disqualified me from the position. I discussed my record with both the staffing agencies and the hiring manager Justin and was assured everything would be fine. My trainer even went to the office with me to advocate how I was the best in her class and am perfect for a career at concentrix. Unfortunately HR claimed their "hands were tied."

Viewing 136 - 138 of 44,686 Reviews

Jobs at Concentrix

Gerente de Operaciones – Call Center (Español | Sector Financiero/Seguros)

Agente CDMX - Semibilingüe

Ciudad de México

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Supervisor de Operaciones Call Center – Español (Experiencia en Sector Financiero o Seguros)

Auxiliar de Relaciones Laborales Call Center

Team Leader, Operations

Ciudad de México

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