Concentrix reviews

The worst place I have ever worked. They act like they are nice and trying to help you but they break you down mentally and make you feel incompetent. There is no work life balance as you can be given a completely different shift the next month. Like they don't expect you to plan anything else with your life, just accept any shift given. Also when it comes to dealing with customers they have policies which can change overnight. You are expected to always check these policies when dealing with each and every customer cause they don't give you notice of the change and doing anything different can lead to termination. The worst is if the customer gives you a bad survey for following the policy, that survey stays and they find a way to blame you without taking any responsibilityfor the policy that definitelyupset customers. Everyone of your call is recorded and monitored. It's a good place to start up but don't make the mistake of staying long cause there is no job security. The toxic environment and employee turn over rate is the reason they always do mass recruitment

Terrible company, they are secretive, they hide many things from thier employees, over the last two years they have been randomly demoting people in higher positions and replacing them with people from other countries to pay them less. They highly discourage and will even correct you if you try to discuss your salary, which is a very legal thing to speak on. they have transparentcy as one of the core values at the company but they are the least transparent place i have ever worked. They save all of the positive information to be delivered per upper leader ship and push very hard for leaders whom work one on one with down stream to just deliver the bad news or require more aggressive corrective action until they are all on the separation verge and they can carry it out at any time, If they don't feel you separate your down stream fast enough the leader above will just get the separation approved for you and you are forced to deliver it.