Concentrix reviews

The rules and policies are unreasonable; You get one attendance point when you miss a day off work, and it takes a month of no absence to correct that point. You have to meet clients/enterprise standards monthly; if not you get a corrective action or lose your job; It is bizarre that your scorecard is mostly dependent on customers' surveys, most of the bad surveys are based on clients' products, processes, and policies, but then the advisor gets the heat, and you want them to fix customers who are not happy with the policies; Advisors are not magicians. For example, An Advisor gets 100% on 3 different compliance evaluations, but CSAT is not up to 85% all because of the company policies, and you punish the advisor for that. It is unfair!!! You have more than one Line of Business, and if you refuse to move, you get fired; one advisor handling about 4 LOBs, the pressure is a lot Then you have to bid for shift every 2 months, your schedule changes

Ohhh lord where to start this.. here's a long list of dislikes that is never-ending. 1. Transport department (to be specific "the drivers") is pathetic, I mean they don't respect or bother about the employee. I got multiple arguments with the driver due to misbehaving with me. 2. Managers and TL's are horrible. In the span of my 1 year 6 TL's have been changed and I have a bad bad experience with the last TL. Also, in the team hurdle whenever there is a bad score for the team, the TL starts abusing the team for their poor performance and threatens that he don't give a damn if we report to HR. 3. The salary structure is horrible, they don't even give appraisals to any long term employees. Typical chindi types company who don't even take out a penny from their pocket. 4. Ladies/gentlemen if you're thinking to join this company beware of the half day leaves, this is very common once you are on the production. Even if it's your 7.9 hrs of hardwork in org. instead of 8, dude get ready to marked as a half leave/day. 5. Lots and lots of lies: in the starting they hired me stating that its a up selling job and ended up in sales job and dude they squeeze each and every blood and sweat to make a sale from you and they want your target to be met at any cost.