Does Connexus Resource Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Connexus Resource Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Connexus Resource Group. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Connexus Resource Group?

60% of Connexus Resource Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connexus Resource Group 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Connexus Resource Group?

Customer Service Representative (64) , Customer Service Representative (CSR) (46) , Team Lead (12) , Account Manager (9) , Customer Service Agent (6) , INSURANCE VERIFIER (6) , Customer Service (4) , Team Leader (4) , Brand Specialist (3) , Customer Service (CSR) (3) , Member Support Representative (3) , Recruiter (3) , Administrative (2) , Bilingual Customer Service Representative (2) , Brand Ambassador (2)

What are the pros of working at Connexus Resource Group according to real employee reviews?

"Work from home and great hours and ok pay with overtime, we have bonuses." ((in 28 reviews)); "Great management, easy to communicate with and understanding if you actually do communicate." ((in 16 reviews)); "Coworkers are great." ((in 12 reviews)); "Great benefits and offers PTO!" ((in 10 reviews)); "I recently finished my training and it was really Amazing." ((in 9 reviews))

What are the cons of working at Connexus Resource Group according to real employee reviews?

"You have to provide your own computer will low pay plus the computer needed a lot of memory ram" ((in 38 reviews)); "They tell me I do a great job, but I never got a raise after 2 years of employment" ((in 6 reviews)); "No pay raises" ((in 4 reviews)); "life balance and the opportunity to plan time off according to personal needs." ((in 4 reviews)); "Told supervisor nothing they can do as you are not in touch with upper management." ((in 3 reviews))

What are employees saying about Connexus Resource Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connexus Resource Group layoffs and their outlook for job security at Connexus Resource Group in 2026.

Connexus Resource Group reviews

3.5

60% would recommend to a friend

(249 total reviews)

Rob Schow

67% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.5

Senior management

3.4

Career opportunities

2.9

Compensation and benefits

Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

249 reviews

2.0

Aug 30, 2024

Micro-managing galore

Adminstrative specialist

Recommend

CEO approval

Business Outlook

Pros

- WFH - straight forward tasks

Cons

- micro managing to an extreme - company has trust issues with their employees - pay is not good at all (upper management is very stingy with paying their employees good money - even though they make really good money themselves) - looking down on admin (not taking our roles seriously and questioning why we make human error)

Connexus Resource Group Response

1y

Thank you for your candid feedback and for your commitment to Connexus Resource Group over the past 6 years. We truly value your contributions and the insights you've shared about your experience. We understand that the points you raised around micro-management and trust are important, and we are committed to fostering a more supportive and empowering work environment. Your input regarding administrative roles and compensation will also be taken seriously, as we are continuously striving to improve and recognize the value that each employee brings to the company. If you are open to it, we'd love to discuss these concerns further to better understand how we can improve in these areas. Your feedback is invaluable in helping us create a workplace where everyone feels trusted and appreciated. Thank you again for your dedication and for sharing your thoughts.

5.0

Aug 16, 2024

Awesome company- low pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Remote work and great training

Cons

The amount of pay was ridiculous for 2024

Connexus Resource Group Response

1y

Thank you for sharing your experience and giving us a 5-star rating! We're thrilled to hear that you enjoyed the remote work setup and found our training programs to be beneficial. We understand that compensation is a critical factor and appreciate your feedback on this. We're constantly reviewing our pay structures to ensure they align with industry standards and meet the expectations of our valued team members. Your insights are invaluable as we continue to improve and provide a positive work environment for everyone. Best of luck in your future endeavors!

1.0

Aug 4, 2024

Horrible company

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Easy Benefits are provided (vision, health & dental) Gifted a product once at the beginning of your job to know your company. They recognize you are one of their best employees

Cons

Low pay for all agents. Mislead pay - Application stated 18-20hrly, when hired it turns out to be 13.50hr. One of best to be promoted and no acknowledgment of their errors. Let you go during natural disasters such as a power outage from weather damage. They recognize you are one of their best employees and will not promote you. If mistreated, HR doesn’t care, they’ll cover their own and client only not the agents. The clients don’t care how good you are and policy’s aren’t clear, )atleast with the company I was with) Ask questions, they give you unclear answers and following their specific direction will get you in trouble due to their unclear policy.

Connexus Resource Group Response

1y

Thank you for your candid feedback. We're glad you found the work easy and appreciated the benefits and initial recognition. However, we are deeply concerned about your reports of misleading pay, lack of promotion, and insufficient support during natural disasters. Your experiences and advice are important, and we will take these issues seriously as we strive to improve our practices and ensure a fair and supportive work environment for all employees.

Viewing 76 - 78 of 249 Reviews

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