Does Connexus Resource Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Connexus Resource Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Connexus Resource Group. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Connexus Resource Group?

60% of Connexus Resource Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connexus Resource Group 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Connexus Resource Group?

Customer Service Representative (64) , Customer Service Representative (CSR) (46) , Team Lead (12) , Account Manager (9) , Customer Service Agent (6) , INSURANCE VERIFIER (6) , Customer Service (4) , Team Leader (4) , Brand Specialist (3) , Customer Service (CSR) (3) , Member Support Representative (3) , Recruiter (3) , Administrative (2) , Bilingual Customer Service Representative (2) , Brand Ambassador (2)

What are the pros of working at Connexus Resource Group according to real employee reviews?

"Work from home, daily pay" ((in 30 reviews)); "Management is friendly and helpful and very supportive." ((in 15 reviews)); "Coworkers are great." ((in 11 reviews)); "The benefits are great and the job is fulfilling" ((in 11 reviews)); "Remote work and great training" ((in 9 reviews))

What are the cons of working at Connexus Resource Group according to real employee reviews?

"You have to provide your own computer will low pay plus the computer needed a lot of memory ram" ((in 41 reviews)); "They tell me I do a great job, but I never got a raise after 2 years of employment" ((in 6 reviews)); "No pay raises" ((in 4 reviews)); "life balance and the opportunity to plan time off according to personal needs." ((in 4 reviews)); "Told supervisor nothing they can do as you are not in touch with upper management." ((in 3 reviews))

What are employees saying about Connexus Resource Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connexus Resource Group layoffs and their outlook for job security at Connexus Resource Group in 2026.

Connexus Resource Group reviews

3.5

60% would recommend to a friend

(249 total reviews)

Rob Schow

67% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

249 reviews

3.0

May 14, 2024

Medicore First call center job

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Good teammates and flexibility schedule shifting changes.

Cons

A lot of disagreements and changes. One week, production is expected to be a certain way then the next week, it will be a complete one 180. Leaving you to balance in the middle between whats expected of you by your own higher ups while they can't agree with other higher ups on the same issue.

Connexus Resource Group Response

2y

Thank you for sharing your feedback with us. We're glad to hear that you appreciate your teammates and the flexibility in scheduling. We understand your frustration with the frequent changes and disagreements within management. We're actively working to improve communication and alignment among our leadership team to provide clearer expectations for our employees. Your input is valuable to us as we strive to create a more cohesive and supportive work environment. If you have any further suggestions or concerns, please feel free to reach out.

4.0

May 13, 2024

A lot of calls

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fair in absolutely everything No weekends needed, and if you want to work weekends, then you are paid overtime. Completely remote. 8 hour shifts, 30 min lunch + two 15 min breaks Great manager

Cons

A lot of micromanaging, very very very demanding in terms of call quality. You cannot deviate from script, and the evaluator are very picky. You take about 60 calls a day, non stop, all day, everyday.

Connexus Resource Group Response

2y

Thank you for your feedback. We're glad to hear that you appreciate the fairness in our policies and the flexibility of remote work, as well as the support from your manager. We understand your concerns regarding micromanagement and the demanding nature of call quality expectations. We'll take your feedback into consideration and work towards finding a better balance that allows for autonomy while maintaining our standards. Your input is valuable to us as we strive to create a positive work environment for all employees. If you have any further suggestions or concerns, please feel free to reach out.

1.0

May 8, 2024

Low Pay. Late Pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No pros. Anyone can work here. They are uneducated and unprofessional. The training class was a joke. There was literally someone on their porch with their equipment in the class.

Cons

Low pay 12.50. Doordash pays more. They try to act like it’s a privilege to work for them. They communicate by email about everything hard to speak to someone. No days off and no flexibility's with schedules. Short breaks. complaining if you’re a few minutes late or have to use the restroom. Reminding us daily that we can be termed for minor issues.

Connexus Resource Group Response

2y

Thank you for sharing your feedback. We take all comments seriously and are committed to improving our workplace. We're sorry to hear about your negative experience. We strive to provide comprehensive training and maintain professionalism in all aspects of our operations, and we regret if this was not your experience. Regarding compensation and communication, we understand your concerns and are actively reviewing our policies to ensure they align with industry standards and meet the needs of our employees. We also acknowledge your feedback about flexibility with schedules and breaks. We will look into this to see where improvements can be made. Your input is invaluable to us as we work to create a better working environment for everyone. If you have any further suggestions or concerns, please feel free to reach out.

Viewing 91 - 93 of 249 Reviews

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