Is DATAMARK a good company to work for?

DATAMARK has an overall rating of 3.9 out of 5, based on over 631 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 77% of employees would recommend working at DATAMARK to a friend and 72% have a positive outlook for the business. The best reviews about DATAMARK have been left by employees working as Procesador De Datos , Capturista De Datos and Capturista .

Does DATAMARK pay their employees well?

According to anonymously submitted Glassdoor reviews, DATAMARK employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at DATAMARK. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at DATAMARK?

77% of DATAMARK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DATAMARK 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at DATAMARK?

Capturista De Datos (51) , Intérprete Bilingüe (42) , Medical Interpreter (30) , Interpreter (28) , Data Entry Operator (19) , Customer Service Representative (17) , Intérprete Médico Bilingue (16) , Procesador De Datos (15) , Interpreter/Translator (14) , Data Entry (12) , Data Entry Clerk (11) , Mailroom Associate (11) , Capturista (10) , Manager (10) , VRI Interpreter (10)

What are the pros of working at DATAMARK according to real employee reviews?

"Good culture Some progression offered Interesting work" ((in 19 reviews)); "Some great people that care about the company and clients work here." ((in 14 reviews)); "Work environment is good and friendly" ((in 9 reviews)); "Benefits are great" ((in 9 reviews)); "Great coworkers!" ((in 8 reviews))

What are the cons of working at DATAMARK according to real employee reviews?

"Low pay and not professional" ((in 23 reviews)); "Bad management and lack of growth" ((in 21 reviews)); "Any other company with over 3000 employees pays for managers not coordinators to handle structural HR matters." ((in 8 reviews)); "Leadership is also outdated." ((in 6 reviews)); "There did not seem to be any consequences for low performance other than missing out on the bonus which was an additional dollar per hour." ((in 5 reviews))

What DATAMARK locations have received the highest employee ratings?

Ciudad Juarez , Juárez , Ciudad de México

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DATAMARK

DATAMARK reviews

3.9

77% would recommend to a friend

(331 total reviews)

Bill Randag

92% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Senior management

3.8

Work/Life balance

3.8

Career opportunities

3.5

Compensation and benefits

DATAMARK has an employee rating of 3.9 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DATAMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

331 reviews

3.0

Nov 22, 2023

High Turnover

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

worked with great coworkers, really friendly and small call center environment.

Cons

pay was not the best, and micromanaging is was my reason of departure after 2 years. the manager that initially hired me and i worked with 95% of my time there, was amazing. once new management was brought it, the micromanaging began. there are also not enough roles available to seek promotions.

DATAMARK Response

We are sorry to hear we are not meeting your expectations. Please contact the Human Resources Director Michelle.hayes@datamark.net if you would like to provide more feedback or discuss the review. She will keep the information confidential. Thanks

5.0

Nov 18, 2023

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It gives work from home option,

Cons

nothing to say its a good place.

DATAMARK Response

3mo

Thank you for the review, we will share this with the leadership team.

4.0

Nov 16, 2023

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Wfh Understanding management Professionalism Good pay initially Nice

Cons

Long shift Have to take care of health Because have to sit for long hour Short breaks Very strict timing ..

DATAMARK Response

Thank you for the feedback. We will share this information with our team. Thank you for being a part of Datamark

Viewing 172 - 174 of 331 Reviews

Jobs at DATAMARK

Customer Service Representative Contact Center

Mexico

MX$144K - MX$144K /yr

(Employer provided)

View job

Bilingual Interpreter

Mexico

View job

Workforce Analyst Agent

Bilingual Quality Analyst Contact Center