Executive management micromanaged every detail and is out of touch with employee low morale
Pros
Free TV including premium channels, “opportunity” that is not really a benefit to you but an excuse to pay you less,
Cons
Work life balance, support from managers, aggressive and demoralizing management from the top down, attitude that everyone is replaceable so work extra hard and don’t expect appreciation/ recognition or a raise, worst pay and benefits in the telecom industry, Charle’s selling point is “opportunity”? but there is a lack of really opportunity for anyone not in the call center, Base Camp (4 week front line employee training/ embarrassment for all none call center and installer employees) is a joke and only makes call center employee feel good about their job at the expense of all other employees, lack of ability to improve morale or retain quality employees, inability to hire quality talent.