DISH reviews

2.7

31% would recommend to a friend

(7,810 total reviews)
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Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,810 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Sep 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Wait...theres pros? I guess, to be fair, they sometimes pass out Red Bull and give out lunches. But it all seems like a cheap way to pretend they care, because they do not. The best things are three of the 8 retention supervisors are awesome.

Cons

They sell you on high dollars, however the agents that make a fair amount of money have resolved themselves to being soulless while they are at work. The top dollars aren't worth the customers that Dish has bred over the years. Changing the metrics while in a very tough season sue to takedowns, price hikes, and more affordable services to where the possibility of making money goes straight out the window, even for those who are top performers. Management does not give two poops about you...you just fill a seat. The tiers are ridiculous as they have no bearing on anything, just a way for them to weed out the agents who will not stand by the extreme micro managing. We get punished for doing what the company wants us to do. Extreme anxiety to the point of agents going on ADA to make sure that they can take personal days due to that anxiety. Even when management says that they understand the stress, they make it near impossible to hit 3 out of the 4 metrics. Interesting that they think we are stupid by buying TMobile and then, right after that, changing the metrics so we all get paid less in commission. Many folks that work there have been doing retention and sales for YEARS and yet they ALL say this is the worst job they have ever had. People get recognized on a big board for their achievements however get paid 1/4 of what a person who cheated and got covered up make.

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DISH Response
6y
I’m sorry to hear your experience at our Phoenix site didn’t meet your expectations. We survey all employees three times a year, and as the Regional Manager of the Phoenix site I personally read every comment and discuss with the local and senior leadership teams. Employee satisfaction is of the highest priority at the Phoenix site. Our Phoenix attrition is at an all-time low, and employee satisfaction is at an all-time high. However, we do have to combat ever-changing market dynamics and do our very best to align our tactics with these dynamics. Leadership regularly reviews performance expectations and makes adjustments as appropriate. If you have more feedback or suggestions to share, please feel free to reach out to me directly. I’m interested in hearing more about your experience with DISH. You can contact me at michael.rudd@dish.com.
1.0
Aug 2, 2019

Worst Company to work for

Recommend
CEO approval
Business Outlook

Pros

Only pro of this company is you get a paycheck

Cons

Terrible benefits low pay Low time off No sick days No work at home Punch a clock Hours in the building matter more than quality of work produced Leadership is focused on one thing at a time and is not flexible Very poor company

2.0
Jul 7, 2019

Mentally stressful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home and free TV programming

Cons

Unethical, manipulative, and dishonest when companies financial burdens arise!

Viewing 349 - 351 of 7,810 Reviews

Glassdoor has 8,266 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.