DISH reviews

2.7

31% would recommend to a friend

(7,810 total reviews)
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Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,810 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
3.0
May 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Dish pays a little better than average for this area and has OK benefits. I am a night owl and enjoyed working for once in my life, late hours. Having a DVR system and all the channels for almost nothing was nice too.

Cons

They have a philosophy of sink or swim. If you are young & smart, come in for a few months supposedy do a great job, then start missing, and then get fired because of attendance. The turnover rate is 62% - so they are always offering current employees a $300 bonus to bring their friends. At 53, I'm twice as old as your average frontline worker, and I admit I am not as sharp as I used to be. After a year & a half I was shown the door because my stats weren't "good" enough. I was there everyday and did a good job, just not a great job. They were unwilling to give me any serious help to do my job better, just tokens. You would think with such a high turnover rate they would take people who want to stay more seriously and have extra training. This is why you hate to call customer service so much. Most agents have probably worked there less than 6 months, or at least at Dish.

1.0
Apr 20, 2016

DISH SUCKS

Recommend
CEO approval
Business Outlook

Pros

Uncapped money opportunites, but misleading from the get-go and interview process. Need to work over 50 hours per week to make "decent" money WHEN extra time is available. I came in beginning of the 4th quarter and didn't make any money really. The employees here think DISH is the greatest thing since sliced bread, and anyone with a brain can read between the lines here. Even HR acknowledges the interview process and what your told should be adjusted a bit, VERY misleading.

Cons

Everything about DISH is a con. 4 Day work week, and 10 hours on the phones when you can't make a mistake is a long day. Plus you need to work an extra day to get to 50+ hours. The tier system is a joke. They listen to 100% of your calls and 2 sales calls per week. If you make a mistake on a call, they put you on a Tier, which takes away the sale and cash away from you, and since it's a commission only position, they screw you any which way they can. There is a $400 safety net, so if you don't make $400 in commissions in a week, you automatically get the safety net. Living in the NY Metro area making $400 is an absolute scam. Everything DISH does is to benefit the company, and a demotivator for you the rep. There is no gray area at DISH, all black and white. Your lead doesn't fight anything for you, even though he says he does. Always excuses, and spoken as a matter of factly. I never hated going to a job more in my life than my 7 months at DISH. The "N" word is heard a million times a day on the sales floor and makes someone like myself feel uncomfortable because I have to bite my tongue when speaking sometimes. Very offensive to hear on a daily basis. Very unprofessional atmosphere, starting with the leads on down...They allow people to wear dress pants with their "Jordans" on, looks hideous. They say business casual, but people look like they just walked in off the streets here. There is zero room for advancement here because the leads have the cushiest position and would just don't leave. They do nothing all day and get paid for it. The benefits here blow. You need to spend $2500 out of pocket before the benefits kick in. The vacation time/holiday time suck. You get 120 hours per year for PTO, including sick time. I missed 5 days for 2 different sick occurences and then you get spoken to by the big boss, and then belittles you when he's going to give you a warning, and asks if you went to the doctor and insults your intelligence. Laughable. The whole job is laughable. DISH is a scam.

1.0
Apr 19, 2016

A Bureaucratic Mess

Recommend
CEO approval
Business Outlook

Pros

Easy to get hired (since they're generally desperate to fill positions). Most employees are bright and can understand complex concepts. The atrium with the plants is pretty.

Cons

The company is utterly cheap and has not realized that to get good talent you have to pay for it. Benefits are atrocious ($2500 deductible health insurance, worse for a family). Business culture is twisted and encourages bitterness, in-fighting, and competition for acknowledgment in the vain attempt to get a raise. Technology teams claim to be "agile" but still work with a waterfall mentality. Slow adoption of the latest technologies and applications. A "bro" Type-A mentality exists here and some days its like working at a fraternity.

Viewing 367 - 369 of 7,810 Reviews

Glassdoor has 8,266 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.