Pros
Peers, vacation time, agents, bonus chances, career growth
Cons
Morale. Been here a few years now. Saw the good change, compared to what coaches said it used to be like. Recently, we got reprimanded because of a process all of us thought was right. We did not get formal training on the process when we became supervisors. There is no official place for us to access these procedures. When corp. found out, we took the hit for it, instead of those that should have. That was let down #1. Let down #2 was when we were in Lead Training. One of our east coast hr reps was seen making a 15 year supervisor cry. This rep muddled off rudeness and continued to rip morale apart. Then the rep was heard mumbling curse words and sighs when certain people spoke. Only way I could describe it was like mean girls club.