DISH reviews

2.7

31% would recommend to a friend

(7,811 total reviews)
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Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,811 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits were decent and so was the PTO.

Cons

Metrics can change month to month and based on current issues, they can become impossible to hit... like faulty Hopper Slings where you have to RA (replace) or send techs, for instance. This can kill your monthly performance when its not your fault to begin with, If you dont like working weekends, DO NOT work here. I worked at DISH for 9 years and was a top tier performing employee who received many promotions to higher departments and still would get crappy schedules (nights & weekends) based on "projected call volume". No matter how long you are there for, outside of an extra week of PTO at 5 years, there is NO SENIORITY for schedules. NONE. They treat new hires the same as they do the people who have put in years when it comes to schedules. It is ALL performance based. Yearly raises were a joke, we were lucky to get 50 cents for "meeting expectations". They also terminate employees unfairly after placing you under a "PIP" for bogus reasons (like not meeting a yearly metric by .4 percent from over 6 months ago). This is how they fire you without having to pay you any severance, if you're a long tenured employee. If this was really an issue, they would have fired you 6 months ago,... but when they start to hemorrhage money and lose business (stock took a nose dive in early 2023), they look for reasons to lay off as many as they can as cheap as they can. DONT WORK HERE.

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DISH Response
2y
We're sorry to hear of your experience, and we understand your frustrations. Our customer service team members are the face of the company, and we know this work can be very demanding serving our loyal customers. We're interested to hear more and encourage you to reach out to your leadership team or the HR team to discuss these concerns further.
1.0
Jan 30, 2024

Working for Dish

Recommend
CEO approval
Business Outlook

Pros

-The pay. -The people make it tolerable. You will work with some truly talented individuals that will be new hires along with yourself. They will want what’s best for the customer and to grow the company. Their efforts will inspire you to also want the same.

Cons

- The benefits are some of the worst in the industry. - There is no work/life balance. You are expected to work longer than your salaried peers at other companies. - There is no annual bonus for employees lower than a Director level. - The company culture is similar to a small gas station chain. - The company has to pay well because they cannot retain employees. Most of the hires are from out of state because they have burned so many people locally. Know that if you are hired outside of Colorado, your relocation (if you get any), will be held over your head until you hit your one-year mark. - The PTO policy is very weak. - The team-building parties are a joke. - Management is always changing and does not instill stability in lower employees. - To advance in the company, you need to work there at least a year. Most people are promoted or given a meaningful raise after 3 years. If you are tempted to work here, here’s a picture of what a day looks like: You will begin your day by badging-in to your office. This time will be recorded and if it is after 9am, you will be reprimanded. Three times and you will be terminated. After struggling to figure out what problems happened after-hours, you will be inundated with meetings and presentations to build. These meetings will not have much value and will almost always be virtual (even though there is a strict no-work-from-home policy). The presentations that you build will not be used anywhere or for anything other than validation that you are working. Lunch time arrives and you have the choice of eating at your desk/in the building or leaving the campus. If you leave, your departure and return times are recorded. Most people opt to eat at their desks. You continue your day doing tasks that have no long-term impact. Around 5pm, most people leave. However, you need to be sure that you are working 45 hours each week. Management says the amount of hours you must have are around “42.5”, but they really watch for 45. Your departure from the office is recorded at the end of the day and your direct manager is given a report of how many hours your worked. If this sounds like elementary school, that’s because you will be treated and trusted like a child while employed at Dish.

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DISH Response
2y
We’re sorry to hear about your experience. DISH is constantly working to improve and elevate our employee experience, and feedback like this helps us to improve. If you have additional feedback or suggestions, we encourage you to reach out to your manager or to our People Operations team via AskBarista. Thank you for your contributions and your years of dedicated service.
2.0
Dec 25, 2023
Recommend
CEO approval
Business Outlook

Pros

- Some good people here, but they are on their way out.

Cons

- Increased expectations with reduced resourcing - Leadership loves to tout that DISH is a place for opportunity, but fails to deliver on that - Mass layoffs have had everyone on edge - Insane amounts of tech debt because asinine product features are dreamt up by leadership and no resources are allocated to current feature preservation - 5 days a week in office, culture is absolutely miserable - All of the good talent leaves very quickly, or get fired because leadership has zero idea who the high performers are - Executive team treats you like children

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DISH Response
2y
We’re sorry to hear about your experience working at DISH, but we appreciate all of your efforts and contributions. We value your feedback that will help us grow.
Viewing 418 - 420 of 7,811 Reviews

Glassdoor has 8,267 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.