DISH Customer Service Retention reviews

2.8

28% would recommend to a friend

(111 total reviews)
avatar

Charlie Ergen

100% approve of CEO

5% positive business outlook

Customer Service/Retention employees have rated DISH with 2.8 out of 5 stars, based on 111 company reviews on Glassdoor. This indicates that most Customer Service/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service/Retention professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

111 reviews
4.0
Dec 18, 2021

Retention

Recommend
CEO approval
Business Outlook

Pros

Uncapped commission lots of overtime

Cons

Customers can be difficult at times

1.0
Oct 23, 2021
Recommend
CEO approval
Business Outlook

Pros

-used to be pay, that’s changed over the years -free tv

Cons

-micromanaging galore(you ARE a number and replaceable) -no focus on mental health whatsoever -long hours -mandatory overtime constantly -horrible nasty customers -days you will want to just break down and cry -you are watched on every second of break you use -negotiations get worse every year, because Dish doesn’t want to spend money on negotiations because it takes away from other business lines. -it is dead end and no advancement, one person has been a manager for 20 years.

Viewing 55 - 57 of 111 Reviews

Glassdoor has 8,271 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.