DISH Customer Service Retention reviews

2.8

28% would recommend to a friend

(111 total reviews)
avatar

Charlie Ergen

100% approve of CEO

5% positive business outlook

Customer Service/Retention employees have rated DISH with 2.8 out of 5 stars, based on 111 company reviews on Glassdoor. This indicates that most Customer Service/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service/Retention professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

111 reviews
3.0
Feb 16, 2022
Recommend
CEO approval
Business Outlook

Pros

POSSIBLE large commission Good diversity among the company Incentives/prize competitions

Cons

-medical benefits have high deductibles -luck of the call type of environment. With variables that are out of your control -high performance expectations, so mentally brutal if you're not used to fighting every call -low communication about factors that effect your sales

2.0
Jan 31, 2022

Ethically Corrupt

Recommend
CEO approval
Business Outlook

Pros

Great compensation package. They constantly feed you.

Cons

They literally steal money from people who cancel their accounts. I've been directed to call into question the integrity of first responders who want to cancel. These people are ghouls.

1.0
Jan 29, 2022

Not family oriented

Recommend
CEO approval
Business Outlook

Pros

Pros are there's a lot of opportunities to make a lot of money. But paychecks greatly vary from only hourly pay $16/hr to hourly pay with commission.

Cons

Downsides would be not family oriented. You only get 6 days a year to call in sick, if you go over you're fired. Which is difficult for parents who have kids in school. They prefer to only have employees for a couple years before starting over with new employees so they will find a reason to let you go. Medical benefits are the worst I've ever had with any other job. High payments and low coverage.

Viewing 52 - 54 of 111 Reviews

Glassdoor has 8,271 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.