DISH Customer Service Retention reviews

2.8

28% would recommend to a friend

(111 total reviews)
avatar

Charlie Ergen

100% approve of CEO

5% positive business outlook

Customer Service/Retention employees have rated DISH with 2.8 out of 5 stars, based on 111 company reviews on Glassdoor. This indicates that most Customer Service/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service/Retention professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

111 reviews
1.0
Jun 3, 2022

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Seems like good pay and you might be lucky to work from home. Working on site and getting company lunches.

Cons

Management is a joke and too much high school drama with "adults". The numbers that you constantly have to reach is never enough. At first you'll think it's nice and might even seem worth it but soon after you'll realize that the money isn't worth the stress.

3.0
May 14, 2022

Working at Dish

Recommend
CEO approval
Business Outlook

Pros

Great possibilities to make a lot of commission if you hit metrics consistently. Fun atmosphere, prizes and etc. Most of the leadership is great.

Cons

Rude customers, terrible benefits, Constant changes to how you get paid can be annoying. Constant channel negotiations which angers employees and the customers. I wish that all the leadership was great.

Viewing 49 - 51 of 111 Reviews

Glassdoor has 8,272 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.