DISH reviews

2.7

31% would recommend to a friend

(7,815 total reviews)
avatar

Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,815 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Jan 6, 2013
Recommend
CEO approval
Business Outlook

Pros

I have worked for Dish twice and survived. The first time was a trial by fire, but definitely for my own benefit. It was my first tech position, handling technical support and customer service. It was not easy, It was a struggle every day to go back, but it was a test for me to see how long I could last. I may have only lasted six months in the front lines, but it gave me the experience and capabilities to advance my career into higher level positions abroad. Each company I went to after I left Dish saw my experience in technical support as a valuable asset to their organization. As my career advanced, and time passed, I saw another position at Dish that I was perfect for, and envisioned the opportunity as a gateway into higher level positions. I spent the first six months as a contract in IT and was hired on full time. My team is a collection of the most amazing individuals I have ever worked with and I am proud to come to work every day and associate myself with people strong enough to thrive in "The Worst Company in America". After all, what doesn't kill us makes us stronger, and if I ever chose to leave Dish again? I think I could take on any company in stride.

Cons

Micromanagement is a small problem when it comes to large scale projects and communication seems to be "need to know" in certain circumstances, but from my experience, its a current trend in companies I have worked for and does not reflect negatively on work culture at Dish.

5.0
Jan 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Overall the company is in a very good spot. Growth- The business is changing rapidly and growing. The managers are very much a part of the site and not locked away in an office giving orders. The opportunity to stand out, get yourself noticed and promoted into your position of interested is the best thing about working in the site. The job is what you make it just like anything else in life. Working hard and enjoying the rewards of your work. The managers in Phoenix have created an atmosphere of striving to be the best not only within our site but companywide. I have never worked in another call center where employees talk about making DISH their career and just another job. Someone with little to no education outside of a high school diploma will be given the opportunity to grow into their position of interest. 95% of the current management in Phoenix started off an entry level agent on the phones and worked their way into the position they hold today. Promotions are always done internally. Pay- The job pays well. Plain and simple. There are plenty of opportunities for the entry level employees to make 2 different performance based incentives on top of their base pay. The more tenured agents usually a part of the advanced tech program and are paid more as an hourly rate, and they also can make sales incentive bonuses. Everyone is also given an annual raise and performance appraisal. Managers- The GM and management team is very accessible at all times .Unlike any other jobs in which managers are hidden away from the site, the managers in Phoenix are seated as a part of it. There have been plenty of situations in which a manager will make a special exception for an employee to help. It ranges from schedules, days off, etc. There has been many times in which I had something going on outside of work and I am comfortable enough to talk to my bosses and listen to the advice they provide. Things like that make me want to work for them. Dish is a great company but when I get up in the morning I come to work for the managers in Phoenix.

Cons

There is an opportunity for health benefits and coverage to improve but the plan is just okay compared to other companies.

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Glassdoor has 8,272 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.