DISH reviews

2.7

31% would recommend to a friend

(7,814 total reviews)
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Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,814 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Dec 20, 2012
Recommend
CEO approval
Business Outlook

Pros

4 day work week. Good amount of paid time off and decent pay only if you've been with the company for a long time (impossible for new techs to promote). Free TV (but you are forced to have it; weird) If you like alchohol this job will make you drink (kind of cool i guess?)

Cons

Wow, where to begin. Management are scumbags and if they're not they're forced to be; customers are entitled dirt bags(some). The management from the top down is terrible. It's an extremely negative work environment. 90% plus installers absolutely hate their job and are constantly stressed out. There are 6 metrics that you are constantly held to but its almost impossible to balance all of them and some are completely out of your control. On top of that if you hit the metrics you can get a bonus but the incentive becomes mandatory and you will be targeted for termination if even one of the metrics doesn't meet their ridiculous requirements. Best example is this outrageous customer survey where a 0 is 10 and 1-9 is a fail. If your average isn't 9.6 or above you're considered to be doing something wrong. You are forced to sell stupid crap to people and are barely compensated for it. Systems are sold to customers incorrectly stating absurd things the system can do but actually cant all the time. The routing system is joke. You can't even use your own tools and the safety rules are absurd, nobody can follow the rules and get their job done. It's like hurry up but don't speed. The management will randomly show up to your job sites and harass you. No respect, people look down on you. Your hair might start to fall out.

4.0
Dec 20, 2012
Recommend
CEO approval
Business Outlook

Pros

They are an international company and for that reason there is of course a large potential for advancement so long as you want to work hard to get there. The company also has invested largely into technology to include the Samsung Note so that you can work more efficiently and keep everything from the activations, to the customer's signature all digital and hassle free. This technology continues into your routes, GPS to customer location and so forth. You can start on the bottom end as a FSS1 (Installer) if you know your stuff can be a lead technician by your first year. After a few years with the company you may have the option to move up to a FSM (Field Service Manager). From there it depends on the route you wish to take and where you are wanting to go.. Even during your time as an installer there are many routes and options that you have. You will be SCBA certified and then you can go back through more training to become certified to do Smart Home. Through all of your training you increase in level of pay and there are some techs pushing around $25-30hr. All depends on how hard you want to work and how long...

Cons

The great thing is the structured environment and there is a lot technology to help make your job easier but that all comes at a cost. The FSM's are able to at any point in the day know your exact location, know what your doing and how.. Generally this isn't a problem if you are doing what you are supposed to do however it does make you wonder how much you are trusted.

2.0
Dec 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Middle management tends to have a better grasp of this than upper management, but some people within the company can look past lack of education or experience when determining whether a candidate may be a good fit in a particular department.

Cons

As a generality, management does not care about developing employees that show promise. Rather than taking the time to develop them into a strong suitor for a particular department or position, they promote now and fire people because they weren't quite prepared for the job. The company offers absolutely zero training for management or leadership roles yet exclusively promotes from within leaving all call centers run by unqualified management. In addition to those things, upper management is severely over paid and everyone below a Regional Manager level is grossly under paid.

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