DISH reviews

This is where many things can be said unfortunately. I hate to piggyback on what so many others have said, but there's a truly toxic environment in the workplace concerning dealings with manager positions and above. The coaches really try to make things better for their agents, but managers will assign time consuming and meaningless tasks that take away from time that could be spent developing your team and keep you in the building 50 or more hours in a week. The approach is very much “the wild west”, and the most successful managers are the ones who are the most aggressive and live only by the rules of “return on investment”. They don’t care about the details of your life, and the work life balance that is so important in many of the highly rated jobs on here is complete disregarded. If you question their decisions, suddenly you are not the right fit for the position, and they create flaws in your work so they can “talent plan” you out the door. If you come off as negative, you'll definitely earn a target on your back, and it's impossible to shake or recover. This makes coaches and their agents work nervously, which in turn makes us provide bad customer service. Recently based on the reviews here, a company wide survey was launched to get employee feedback on how to improve the business, and all the things people complain about on this site have gotten worse. If you work in specialty departments away from the production floor, that's where you deal w/ true sociopaths. Specialty departments are overlooked in company incentives, take worse schedules, and are told to suck it up because you “could be taking phone calls”. Managers in these departments are micromanaging, don’t give credit for the work you do, and you'll never hear a word of recognition from them.

Benefits, environment, compensation, middle management.