DISH reviews

2.7

31% would recommend to a friend

(7,810 total reviews)
avatar

Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,810 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Sep 11, 2012

Field service specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ok pay for remote techs. Paid holidays, free tv,

Cons

Extreme micro management, over worked, allot of the metrics they appraise you on are uncontrolable. They care about there customer, but they can care less about employees, very high turn over rate.

2.0
Sep 11, 2012

Stressful

Recommend
CEO approval
Business Outlook

Pros

the pay at dish is good and if you are a technician you work four 10 hour days

Cons

10 hour days turn into 16 hour days so no time for kids

3.0
Sep 11, 2012

It's a job.

Recommend
CEO approval
Business Outlook

Pros

I love the fact you have a team...over a time period you feel like you are family. :) I like that I am 21 and make more money than most adults in the area. I love talking to customers and helping people! I enjoy what I do. :) I believe that customer service is a hard job. Long hours, hard calls, demanding mental drainage. You knew what you signed up for as soon as you started training. You are given pretty amazing tools to help you & the customer. :) Not to mention you get free dish...:) I think coaches are exceptional. They have been the reasoning behind not giving up. they smile & tell you that it'll be okay. ;) a lot of love & support.

Cons

The hours. I see my co-workers more often than anything else. I hate that we are the very last people to know anything. We usually don't find out until the day of that something has changed. It's difficult to take the verbal abuse from customers, but then again that is expected. I don't like that we get "jean passes" for days when managers know the calls are going to be very difficult due to a major change. I hate that every single day that you walk in you don't know if you're going to be taken into a small back room & given a box to retrieve your things. It's stressful! I don't think I have ever had a job this demanding. You have to satisfy a customer, give all disclosures, update account information,, upsell them something, tell them about online features & get cursed out within a 6-7 min period. (depending on call type.)

Viewing 7366 - 7368 of 7,810 Reviews

Glassdoor has 8,266 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.