The management at the Tigard, OR location could careless about helping the techs. If you are having an issue at a job site don't call management because it's a waste of time! Either they don't know how to help because they haven't worked in the field for so long or they are to busy doing "safety checks". Safety checks consist of, atleast with my manager, handing me a stack of papers to sign and my manager then saying he will fill it out later and then driving off. The Installation Manager at our shop has no people skills whatsoever. He constantly curses at techs in the shop and treats new hires like crap. I reported this to HR in the past, but nothing was ever done. He is a arrogant piece of crap. A tech in our shop who was fired about six months ago was let go because his CSAT score, which is a customer survey that every customer must take after the tech leaves there home, was lower than what they thought it should be. Management wants you to average a 9.75 on your CSAT. He got fired because he was averaging a 9.6!!! His other numbers were good and he had been working for Dish for almost 5 years! Long story short, Dish Network will lie and stab you in the back as soon as they get a chance!
