DISH reviews

Dish used to care about the field techs, but they don't care about anyone anymore. We work on Holidays and people really don't want us there. I can't count how many times I have in a house trying to work around 15 people having Easter Dinner and they are annoyed at me being there. I have not had a Fathers Day at home in 12 years. We have to "upsell" people at their homes and if we don't sell enough we are written up. 4 write ups and you are fired!!!! After 12 years, if I don't sell sell enough screen cleaners or wall mounts I am fired! WTH! I am the old timer in my office. I have the most experience in the field in my office, my completion rate is the best and I live in jeperday everyday. We have impossible quotas and scores that we have to achieve or get dinged. IF equipment is bad out of the box, we get dinged, if a customer does not have internet and we can't "force" them into connecting it, we get dinged. We get dinged for everything and anything that goes wrong or we can't force up on a customer and 90% of the time is beyond out control. That does not show you care about your techs. Management hires ding dongs that can barely spell Dish Network and has never even pointed a dish and they are our Managers!! They don't hire from within becasue they know that Techs would not put up the crap they make the Managers have us do. They don't know any different and go by the numbers that are pushed on them by other people that don't have a clue. It is ALL numbers,. The turnover rate is just stupid. The Dispatchers don't have a clue about the routes they gives us. We frequently travel 90 miles to go a job and then 40 miles a different direction and then 90 miles in the same direction that you just came from. I travel 300 miles a day to do 6 jobs that take me 15 hours to do. We are told don't complain just go do it. If there was something that paid as well Dish, I am sure our office would empty out in a heart beat. It sounds ungrateful I have been here for 12 years and would leave in a heartbeat if something else came along. I am pretty vested now. But that does not mean the company is ran well, or that ANYONE, in my office that is a Tech likes it. We are stuck with it to raise a family. The stress is unreal about getting written up and the quotas that you can't meet. After 12 years the pay is good enough that you just put with it, the no family time, non flexible work schedules, and bad management

Adversarial work environment where truly great work gets downplayed by management for a variety of reasons (to save face when a direct report solved a problem that management couldn't figure out; to avoid having to promote an employee and/or give them a raise; to keep the employee's work secret so that they won't be lured away by other departments). Company claims to be "entrepreneurial", but innovation and ideas are stifled; general mentality of "don't rock the boat." Junior-level employees are frequently set up for failure by giving them difficult projects with extreme deadlines and no resources or managerial support. Promotions are inconsistent; some employees will rise quickly having accomplished little, while others will be held back for years in the face of remarkable accomplishments. This company is built on the blood and the bones of its employees. Many of the great things that Dish has done over the years are the result of an employee absolutely busting their ass to solve a very difficult problem, not being rewarded for it, and leaving. If you've been hired by Dish, use it as an opportunity to learn, but don't plan on making it a career.