Pros
- Paid training - Great trainers - Great people to work with - Great coaches - Hours are flexible; can swap days or push hours for regular schedule - Opportunity to acquire different shifts periodically by placing a bid which is based on performance - With the right mind-set one can excel and move up quickly - Multiple/varied promotion opportunities - Competitive pay from start (based on past experience initially and thereafter on performance) - Great bonuses! Make up to 40% of your gross pay every two weeks (all based upon position & performance) - Free Dish Network service
Cons
- Must pass online assessment to even be considered for submitting an application or getting an interview; a 6 month reset if one fails. This is alright for some, but perhaps the entire process could be rethought because it eliminates many who are capable of doing the job though may not have access to the internet or those who prefer doing in-person applications - Almost too much information to digest compared to the ever-shortening training program - Expect to sit for long periods of time - Be prepared to put up with various people, stupidity the likes you didn't believe existed - Just like any job, there are some people in positions in which they have no business - Occasionally they mandate 1-2 hours of overtime, more-so at the end of summer till the end of the year - Unreal turnover but many are college students; others just aren't cut out for the amount of information put on them or the stress brought on by customer's complaints and the occasional rant