5.0
Apr 20, 2013
Recommend
CEO approval
Business Outlook
Pros
Create work enviroment. All support staff is always eager to help, from senior agents to the coaches and managers. Great training and good knowledge database. Varying shifts, plus bonuses and celebrations almost monthly. Plenty to do even when you're not working.
Cons
If you're not a person that's used to change, that is the one thing that may hold you back. This is an ever changing and evolving business and you have to learn to change with it. That may be the only drawback to someone that is looking for a normal 9-5 job. If there is a need for the customer, then we have to fulfill it.