DISH Customer Service Retention reviews

2.8

28% would recommend to a friend

(111 total reviews)
avatar

Charlie Ergen

100% approve of CEO

5% positive business outlook

Customer Service/Retention employees have rated DISH with 2.8 out of 5 stars, based on 111 company reviews on Glassdoor. This indicates that most Customer Service/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service/Retention professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

111 reviews
1.0
May 14, 2018

Retention

Recommend
CEO approval
Business Outlook

Pros

The coworkers They are fairly good with PTO

Cons

They tell you how great the money is, how awesome the commission is. Then when they see that you're actually making great money, they change the comp plan to take it away from you. There are no opportunities for advancement. And if your in sales they will promise you the world to get you into retention. They will promise you can go back to sales if you dont like it.. They won't let you. If there is a need for ET, they will say you don't have to. But honestly, it's "mandatory voluntarily" if you get what I'm saying.

1.0
Apr 4, 2018

Fail all over

Recommend
CEO approval
Business Outlook

Pros

Freeish TV. Nothing else to "pro" since they let half our center go, it seems.

Cons

It seems that the higher ups are paid to find ways to make the job harder, goals harder to attain, and keep a rotation of hires and terms.

Viewing 94 - 96 of 111 Reviews

Glassdoor has 8,269 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.