DISH reviews

2.7

31% would recommend to a friend

(7,809 total reviews)
avatar

Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,809 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Aug 2, 2012
Recommend
CEO approval
Business Outlook

Pros

• One could make a decent dollar if you work massive overtime AND you're fantastic at what you do. • No real skill is needed.

Cons

• Management has NO clue regarding professionalism, labor laws, psychology behind sales... • If you don't lie and cheat your customers, you can't really earn much money. • Dish constantly lies to it's employees and care nothing about you whatsoever. • They promise to pay you if you sell a particular item and will take to offer away without telling you. Therefore you would be selling a product for months and not realize the fact they are no longer paying you for it. Their response is simply, "We aren't paying for that any more". • They DEMAND that you work 8-12 hrs overtime and they only pay you a measly $3.33/hr for it. • They work hard to figure out ways to take away your commission. They have many methods. You could literally take home 50% of the commission that you earned fair and square just by having a close rate of less than 25%. • Dish constantly moves the finish line in the middle of the race...anything to take your money. They change the close rate expectation.... • They take money out of your pocket if the customer changes their mind during installation (or soon after) while at the same time, they encourage and reward the the installers to upgrade the customer. That not only goes for equipment upgrades but they will take your commission away if the customer downgrades equipment, changes programming options or adds/subtracts promotions. •••••There are many more issues and not enough time.....

1.0
Apr 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Everyone loves TV, so there is that. But they cannot keep customers or good quality employees and managers. It is hard to think of any pros except the paycheck. Maybe a good job to start as a new college graduate, but with turnover so high, you will be hard-pressed to find talented managers and executives to learn from, only a very desperate, chaotic environment where you will be running around putting out fires.

Cons

Pretty much everything. They have no regard for hard work or their employees - it is a favor for you to work there. Everyone can be easily replaced - no respect for anyone except for the few sycophants who can really suck up. You will get no training opportunities outside the company - very little inside the company to progress in your career. To keep costs down, Charlie requires 20-33 1/3% of people be placed on performance improvement plan every year so that if he has to, he can fire people without actually downsizing them so that he doesn't have to pay unemployment benefits and higher unemployment insurance premiums. You can go years without a raise - they will just make up crap to justify why - search through your emails for any little reason. This is despite all the things you accomplished and attained that year. And if you are one of the unlucky ones who have some experience and were not hired out of college and make what they perceive to be too much - you will be targeted for your experience and your salary - even if what you are earning is below the market value. And with the high employee turnover, you will be doing your job and other jobs because it takes months to replace someone, because of all the executive approvals required for permission to backfill the positions, the lengthy advertising and interview process, as well as the standardized tests that are required (which take 3-4 hours to complete). Benefits are a joke - unless you have a catastrophic occurrence, God forbid, there is a $1,250 deductible you must pay until that runs out ($2,500 or more for a family) then they pay 80% and you pay 20% up to another level, which is pretty high. You are micromanaged within an inch of your life because you are not trusted as an employee or a professional, but as a child who needs constant supervision. The ironic thing with all this management, you will get very little mentorship or learn much because DISH definitely doesn't attract the best and they don't have that much talent; despite the economy and their cheap prices, they are also losing more customers than bringing on, and you can smell the desperation in the air as they scramble to do something, but since they don't have great management or leadership and can't attract it, they will continue to decline. There are badge reports your managers monitor to ensure that you did not come in a minute after 9:00 a.m. because that report will go directly to the VP of your department who must answer to HR. You must "punch in" using a fingerprint scanner at the turnstile when you enter and exit the building. If it snows, you are told to prepare for it by staying at a nearby hotel the night before because blizzards are no excuse to call in or work from home or even be late (Charlie waits by the door and takes names if come in after 9:00 a.m.- and if you use sick days for snow storms, (or even call in sick Mondays or Fridays) this is viewed as suspicious behavior and you will be warned for it if not fired.

2.0
Feb 6, 2023
Recommend
CEO approval
Business Outlook

Pros

- Leadership emphasizes creating opportunity and there are opportunities to learn and work on some very impactful programs/projects. The partnerships are great for networking and give you insight into how other business' are managed. - Perspective movers to Colorado have a first job when they land in Colorado. Recruiters like to bring in talent from other states, maybe because they haven't heard the horror stories of working for this company.

Cons

- Not a great place for families with young children or expecting. Leadership believes that if your child is sick or you need to take them to an appointment, submit PTO. That's hard to do with you receive a little over 1 day of PTO per month. - Behaves like a startup with none of the benefits of an actual startup. IHS moves quickly to launch new initiatives without pausing long enough to gauge how this will impact the field or its staff. Even when something is launched, there is no recognition or incentive for the staff. It's on to the next thing and the hopes that maybe next year things will be more manageable. - You will be given the most complex initiatives if you ask for it, but don't expect to be compensated for those efforts. You could be leading a nationwide program, but only have the title and compensation of a business analyst I.

Viewing 244 - 246 of 7,809 Reviews

Glassdoor has 8,264 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.