DISH Tech Support Representative reviews

2.1

77% would recommend to a friend

(46 total reviews)
avatar

Charlie Ergen

Not enough data to show CEO approval

3% positive business outlook

Tech Support Representative employees have rated DISH with 2.1 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have an average working experience there. DISH is rated 41% below average by Tech Support Representative professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

46 reviews
5.0
May 22, 2023

Good pay

Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, pto

Cons

Stressful ,rude customers, no sick time, Pont policy for attendance

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DISH Response
3y
We’re proud to offer competitive pay, benefits and PTO, and we’re so glad you agree. Thank you for your review.
1.0
Mar 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Flex hours for part-time employees

Cons

Does not care about employees but puts on a good show of caring

avatar
DISH Response
3y
We believe transparency and authenticity are both key parts of success, and we want every one of our team members to feel valued. We’re sorry to hear that you didn’t feel that way during your several years here. Thank you for your review.
2.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Their system for time off is great. You know immediately if your request is approved or not.

Cons

Handling rude customers is something I can never get used to so if you decide to work here, know that this is something that you will deal with on back-to-back calls for 8-10 hours a day. Metrics work against you here. For example, if a customer needs a tech to come out to troubleshoot, that counts against you. If you're on a call with an older customer trying to troubleshoot and a tech issue, find out why their bill is so high, and make changes to their account, and it "takes too long" (longer than 25 minutes), it counts against you.

Viewing 4 - 6 of 46 Reviews

Glassdoor has 8,270 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.