Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)
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Michael Shepherd

65% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Sep 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Laid back atmosphere, good benefits, decent pay, and a variety of colleagues.

Cons

Low entry level salary, tedious work, hard to move up, and unprofessional upper management

4.0
Sep 7, 2012
Recommend
CEO approval
Business Outlook

Pros

A lot of new and different activities to get involved in, highly diversified, up and coming company that has nowhere to go but up. A culture of promotion from within and openness to moving around to different departments. Recently took on new activities such as home loans and student loans, will open up a lot of doors and provide a lot of opportunities.

Cons

One of the lesser known credit card companies, particularly internationally. Choosing to operate within its own network limits the company but also allows it to provide a much higher quality of service and ability to tailor products and services to a customer's needs. My personal issue is that things like flexible schedules and work/life balance are highly touted on the company's career site and i see that happening in some departments, but definitely not my own. I felt there was a little bit of false advertising.

4.0
Sep 2, 2012
Recommend
CEO approval
Business Outlook

Pros

- great work/life balance as a salaried corporate IT worker. Most IT managers don't monitor your hours worked and trust that you will get the job done - Decent change management process - Average technical opportunities. If you can get the right management you'll have the opportunity to try new things and grow. Other managers are not interested in innovation, however, and always want to go with the traditional Microsoft/IBM stack, which can be extremely limiting - Decent recognition of high performers - Good compensation in terms of salary, 401k, paid time off (25 days to start!), and health benefits - Nice offices, good parking, good cafeteria, good gym, nice campus - good help desk (i.e. trouble ticket) and desktop support. The staff on that front always responds fast and generally gets things fixed with the appropriate sense of urgency

Cons

- Lots of politics on the business side, which then bleeds over to the IT side. It's really demoralizing to spend so much time trying to win arguments and cover your own butt for fear of being the one left holding the live grenade at the end of a project - Awful technical training. We complain about it on each employee survey but the IT training staff is obviously incompetent - Crappy HR. Time off system is horrible and navigating the HR structure for help is a painful experience - lots of dead weight overall, many substandard employees hiding in the bureaucracy - The IT infrastructure teams (Oracle, Websphere, storage, network, unix/linux, etc) are awful right now. Even simple upgrades are a crapshoot. Many, many hours are lost simply reacting to botched updates or simple installs - There is no real audit in terms of project benefit. Most IT workers feel like the projects are selected randomly and that no one tracks the benefits after they go in.

Viewing 4993 - 4995 of 5,179 Reviews

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