Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Ellucian

      Engaged Employer

      Ellucian reviews

      3.7

      68% would recommend to a friend

      (1,401 total reviews)
      avatar

      Laura Ipsen

      74% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Ellucian has an employee rating of 3.7 out of 5 stars, based on 1,401 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ellucian employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Dec 6, 2022

      Ok..lot's of room for improvement.

      It help desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      The freedom to make mistakes and learn.

      Cons

      Lack of team activities, management is inconsistent, and lack of personal career growth training.

      3.0
      Nov 16, 2022

      get in, learn, get out

      Manager of cloud operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      highly growing environment, able to come in and learn a lot, most managers do not micro manage, you can get away with not doing much some days. You need to be a self learner and ambitious but you can get acquainted with a lot of new technologies and dev-ops skills without having much of a background or experience.

      Cons

      they will go to any length to please their customers and never say no. Customer escalate to VPs or the CEO and teams are forced to always stop everything and help those customers, regardless of the severity of the actual issue. They are understaffed, and on-call rotations can be very grueling

      avatar
      Ellucian Response
      3y
      We pride ourselves on being Customer First - and we always want to do everything we can to ensure our customers are having a best-in-class experience. That said, we also place a huge emphasis on having the right processes, tools and support in place to ensure we're able to triage and escalate issues in a scalable, repeatable and appropriate way - without creating a chaotic environment for our employees.
      4.0
      Oct 8, 2022

      Changing company

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees who care about their work and about the clients.

      Cons

      Some areas have people who are in positions of power who block progress for all but their chosen few.

      Viewing 337 - 339 of 1,401 Reviews
      Related searches: Ellucian jobs | Ellucian salaries | Ellucian benefits | Ellucian interviews
      ReviewsEllucian reviews

      Glassdoor has 1,654 Ellucian reviews submitted anonymously by Ellucian employees. Read employee reviews and ratings on Glassdoor to decide if Ellucian is right for you.