Ellucian reviews

3.7

68% would recommend to a friend

(1,399 total reviews)
avatar

Laura Ipsen

74% approve of CEO

57% positive business outlook

Ellucian has an employee rating of 3.7 out of 5 stars, based on 1,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ellucian employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
May 17, 2017

Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits. There is a handful (not more) of people that are fantastic to work with.

Cons

Training? not from the company. You are expected to self-train, no matter what level you are. Then, when you can't guess their processes and procedures, they tell you you don't do enough. Management lives in their own little world, thinking they are doing a great job, then feeling offended if surveys repeatedly come back negative. You are rarely provided with any guidance.

1.0
May 17, 2017

TPG Capital Runs the Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dubai office had a great atmosphere with 20 plus employee's who utilize the office regularly. Excellent name in the middle east and market share in KSA public sector and UAE. Current Sales VP started the office in 2003 and built the largest business outside of North America and Latin America. Dubai office works hard to satisfy local customer even though there are known product deficiencies , corporate disorganization, and lack of support hamstrings them.

Cons

TPG Capital is currently running the business, attempting to maximize its profits, revenue is falling and hence head count is being cut. Current turn around in sales is ongoing with North American sales force gutted along with other regions including the Dubai office. Professional Services team is in chaos without a proven leader or experienced leader on the Senior leadership team or within the EMEA region. Customers are being forced to move to Banner 9 in two years with older versions being de-supported. Technology is not new but a patch work of upgrades from 40 years ago, cobol is still utilized in the code. Company states its a cloud company but is transitioning on-premise solutions as hosted solutions in the cloud with current customers being charged large maintenance fees. Company is afraid to expand into new sales territories without extensive internal reviews by non-sales departments like product and services. SIS solutions are all on-premise code solutions even the ones stated as cloud only, several with refreshed UI's are improved other products are not being actively refreshed.

3.0
May 14, 2017
Recommend
CEO approval
Business Outlook

Pros

1) Good work life balance. 2) Opportunity to work in new technology. 3) Management are pushing to learn new technology and every year 50000 is alloted for this per employee.

Cons

1) So much internal politics. 2) Some people are not working at all but they got promotion and hike because they are right side of internal politics.

Viewing 1048 - 1050 of 1,399 Reviews

Glassdoor has 1,651 Ellucian reviews submitted anonymously by Ellucian employees. Read employee reviews and ratings on Glassdoor to decide if Ellucian is right for you.