Ellucian reviews

3.7

67% would recommend to a friend

(1,399 total reviews)
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Laura Ipsen

76% approve of CEO

61% positive business outlook

Ellucian has an employee rating of 3.7 out of 5 stars, based on 1,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ellucian employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Use to be a great company who welcomed true feelings and input and acted on same. open minded executive leadership who made all feel valued trusted partners and welcome to speak.

Cons

Now your just a number on the cash balance journals. Easily replaced by staff in Mexico or India at a reduced rate. Opinions don't count and they constantly try to reinvent the wheel in new shapes like a triangle then wonder why it is not efficient! They ask for candid feedback on surveys telling you input is anonymous yet every employee gets a unique link to the survey and negative contributors shortly after find their jobs eliminated. I have worked in many places being near retirement age but never one where a wholesome caring company has turned to crap in under a year and become an all for profit machine caring no longer about its employees who were once highly valued and respected. My advice for you if your looking at ellucian for a career, do a Forest Gump instead and RUN FOREST RUN! MOst recently they demand all employees take mandatory training on sale pitches and conditioning the customet. No matter your skills you are required to take trainmg that truely relateds to executives and sales teams. Its like asking the guy at Ford who rebuilt your transmission next week to take 3 hours of online classes and operate on your aorta valve next week. Its ridiculous and a thorough waste of time and nothing more than sales conditioning. Currently lead by a group of former Microsoft executives simply look at that dynasty and you can see whee ellucian is headed. Forcing customers to "lease" software on hosted systems on a term and no perpetual licensing or customizing what they thought they purchased. More from the bully pulpit with "my way or the highway" approaches to dealing with clients. Terrible company who released well seasoned executives who had once made it a great place to work and built a trusted interaction among staff in exchange for a bully pulpit all for profit mentality.

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Ellucian Response
1y
Thanks for your feedback and most importantly thank you for your over 20+ years of service at Ellucian. We are genuinely grateful for you dedicating 2+ decades of your career to be with us and serve our customers. We recognize that there has been significant transformation over the years as we have been accelerating higher education's move to SaaS transformation. Our customers are transforming as well, and we need to keep pace – and lead the way when it comes to providing the best technology to help institutions empower student success now and into the future. Throughout it all, we remain focused on leading with transparency and communication, and we’d like to think that having 85%+ employee engagement over the last 2+ years has been a testament to those efforts. Additionally, 75% of our Exec team has been here for the last 3+ years. Our shared purpose and collective focus on student success is what attracts much of our talent and keeps people here. We are committed to rallying our entire team around our overarching “why” ~ as that ultimately enables us to deliver better experiences for the customers & students we serve. We do encourage you to reach out to your HRBP as we would welcome understanding your perspective in greater detail.
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