Ellucian reviews

3.7

68% would recommend to a friend

(1,399 total reviews)
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Laura Ipsen

74% approve of CEO

57% positive business outlook

Ellucian has an employee rating of 3.7 out of 5 stars, based on 1,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ellucian employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jan 25, 2018

Coworkers are great but....

Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers and the ability to travel

Cons

The company is going downhill. Sloppy development work means clients are unhappy and consultants are stuck trying to train on buggy software they don't even get trained on themselves. Cloud services is horrible. The clients complain and management gives the clients what they want to hear, again putting consultants in a difficult position trying to keep everything on track. Upper management makes poor decisions about riffs, etc. And don't listen to people who are actually client facing and know what's needed. I was also severely underpaid and overworked for what was expected of me.

3.0
Aug 8, 2017

Work culture

Recommend
CEO approval
Business Outlook

Pros

They pay decent. But for the new joinees paying heavily to attract the talent Work life balance is awesome.

Cons

Technologies being worked are legacy except for few countable projects if you are fortunate enough to get there. No benefits for recreation.No bonuses too. Around 60% of the managers in India office are very partial and give importance only to persons who revolve around them rather than giving importance to actual talent. If you are technically sound and want to take up challenging work there are countable projects.

1.0
May 17, 2017

TPG Capital Runs the Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dubai office had a great atmosphere with 20 plus employee's who utilize the office regularly. Excellent name in the middle east and market share in KSA public sector and UAE. Current Sales VP started the office in 2003 and built the largest business outside of North America and Latin America. Dubai office works hard to satisfy local customer even though there are known product deficiencies , corporate disorganization, and lack of support hamstrings them.

Cons

TPG Capital is currently running the business, attempting to maximize its profits, revenue is falling and hence head count is being cut. Current turn around in sales is ongoing with North American sales force gutted along with other regions including the Dubai office. Professional Services team is in chaos without a proven leader or experienced leader on the Senior leadership team or within the EMEA region. Customers are being forced to move to Banner 9 in two years with older versions being de-supported. Technology is not new but a patch work of upgrades from 40 years ago, cobol is still utilized in the code. Company states its a cloud company but is transitioning on-premise solutions as hosted solutions in the cloud with current customers being charged large maintenance fees. Company is afraid to expand into new sales territories without extensive internal reviews by non-sales departments like product and services. SIS solutions are all on-premise code solutions even the ones stated as cloud only, several with refreshed UI's are improved other products are not being actively refreshed.

Viewing 292 - 294 of 1,399 Reviews

Glassdoor has 1,651 Ellucian reviews submitted anonymously by Ellucian employees. Read employee reviews and ratings on Glassdoor to decide if Ellucian is right for you.