Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

51% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (36) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Great benefit package and discounts." ((in 67 reviews)); "Met some great people and enjoyed the work." ((in 44 reviews)); "The staff is great and communicate well." ((in 43 reviews)); "Coworkers were nice and all got along for the most part." ((in 34 reviews)); "Many hours available with flexible schedules" ((in 16 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 94 reviews)); "Low pay and dealing with angry guests." ((in 92 reviews)); "long hours and very over" ((in 31 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 21 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 18 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

Skip to content Skip to footer

Notifications

Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

51% would recommend to a friend

(1,197 total reviews)

Christopher Nassetta

73% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 18, 2025

Nice place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Structured schedules and roles, benefits

Cons

HR is terrible, guests can be annoying

1.0

Aug 9, 2025

Too Much Drama

Kitchen staff

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the Discounts and Breakfast.

Cons

The Employees and Customers Rudeness.

1.0

Aug 1, 2025

"Teamwork" means "every time someone quits, we're going to dump their work on your desk"

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Team Member Travel Discount

Cons

Lack of actual leadership. Lack of support. Cliquish attitude of departmental leadership. Stay away from properties with complexed management teams. Sounds like a great idea until leadership realizes that they actually have to lead multiple properties, there is always the "least favorite child". The better you are at your job...the more likely you are to end up doing the job of multiple people.

Viewing 34 - 36 of 1,197 Reviews

Top companies for "Compensation and Benefits" near you

The Leading Hotels of the World

3.6★Compensation & Benefits

Vallnord Ski Resort

4.0★Compensation & Benefits

Jobs at Embassy Suites

Van Driver / Housekeeping person