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      Embassy Suites

      Part of Hilton

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      Embassy Suites reviews

      3.3

      54% would recommend to a friend

      (1,198 total reviews)
      avatar

      Christopher Nassetta

      76% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      1K reviews
      1.0
      Aug 14, 2016

      Beware of this Hotels upper Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A very busy hotel. There is a convention center that supplies plenty of guest for the hotel. A excellent AGM of rooms . A great number of employees that are loyal and care about the service they provide.

      Cons

      2 of the 3 executive managers are unfair and unethical. Hourly employees that are qualified for promotions are regularly passed over for friends of the management team that have no experience for the job they are promoted to. HR policies regarding promotions and transfers are sometimes disregarded so that these friends of management can be promoted over other employees that qualify for the same opportunities. The management team will follow the rules when they don't like someone while ignoring or as they say "work around the policy" when they have someone they do like.

      4.0
      Aug 10, 2016

      Restaurant Supervisor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Embassy Suites is a wide-known company in the U.S and has a lot of room for growth. It is one of the several brands that Hilton Inc. owns and they do have set standards that impact each employee personal benefits and has a huge influence on location standards. The Embassy brand is great for business travelers because of its complimentary breakfast buffet and complimentary evening reception.

      Cons

      Having Hilton as a "big brother" can be tough. There are a lot of mandates that are installed upon all Embassy Suites that do not work per location and brand. It can be tough to assume that one set guideline(from Hilton corporation) will work for many different brands.

      4.0
      Jul 25, 2016

      Front desk agent

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, flexible schedules and great management. Some opportunity to grow. Good atmosphere from co-workers that enjoy working in the hotel industry.

      Cons

      Average paid, opportunity to grow is limited to the ara you work for, hard to cross to a different filed like sales unless you already have the experience

      Viewing 913 - 915 of 1,198 Reviews
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      ReviewsEmbassy Suites reviews

      Glassdoor has 1,231 Embassy Suites reviews submitted anonymously by Embassy Suites employees. Read employee reviews and ratings on Glassdoor to decide if Embassy Suites is right for you.