Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

54% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 66 reviews)); "The staff is great and communicate well." ((in 42 reviews)); "Met some great people and enjoyed the work." ((in 41 reviews)); "Coworkers were nice and all got along for the most part." ((in 30 reviews)); "Many hours available with flexible schedules" ((in 15 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 96 reviews)); "Low pay and dealing with angry guests." ((in 88 reviews)); "long hours and very over" ((in 33 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 24 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 20 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

Item: Embassy Suites
Rating: 3
Author: Assistant Front Office Manager

3.3

54% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

76% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

2.9

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 9, 2016

Amazing job

Valet

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule. Good tips sometimes. Great group of people to work with. Get all Hilton benefits. Always felt appreciated for everything I did.

Cons

Some days I barely made anything in tips. It gets really hot and you have to stay outside. A car in the garage would get broken into on occassion.

2.0

Mar 8, 2016

So. Much. Suites attendant.

Suites attendant

Recommend

CEO approval

Business Outlook

Pros

Family oriented staff. They all seemed to get along with each other. You find some money and get to keep it, when they were checked out of course.

Cons

Long hrs. For only $11/hr. Not expecting it to be an easy job, but I was def overwhelmed with the work. Don't leave until you finish your rooms. Of course, how dirty the job can actually be. Usually, I am one to work hard and give it my all, but 4 hrs into and I wanted to leave. It's not an ideal/dream job. People do what they need to do. And I have a major respect for anyone person who sticks around for the "dirty" jobs.

3.0

Mar 8, 2016

Assistant Front Office Manager

Assistant front office manager

Recommend

CEO approval

Business Outlook

Pros

Everyone I worked with was very professional at all times. Not much advancement within the company however a fun place to work.

Cons

The pay rate could be better.

Viewing 949 - 951 of 1,198 Reviews

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Jobs at Embassy Suites

Overnight Hotel Shuttle Driver