Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

54% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (36) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 68 reviews)); "Banquet staff were all kind people and great to work with." ((in 45 reviews)); "Met some great people and enjoyed the work." ((in 44 reviews)); "Great coworkers and discounts on rooms." ((in 32 reviews)); "Fun work environment" ((in 11 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 92 reviews)); "Low pay and dealing with angry guests." ((in 87 reviews)); "Long hours and very fast paced environment" ((in 32 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 25 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 18 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

Skip to content Skip to footer

Notifications

Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

54% would recommend to a friend

(1,197 total reviews)

Christopher Nassetta

76% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

2.9

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 12, 2015

Embassy Suites

Front desk

Recommend

CEO approval

Business Outlook

Pros

I've worked their for a while now and everyone is so caring and nice! They are awesome about working with schedules and they are always making sure every guest is taken care of. Guest leave our hotel happy and wanting to come back. Embassy is great at training employees as well.

Cons

They do not care about what their employees eat during break, the break room food is horrible. Also, the GM thinks he is better and superior than everyone and makes sure everyone knows it. He is rude and treats everyone like they are lower than him and stupid.

2.0

Oct 10, 2015

Guest Room Attendant

Guest room attendant

Recommend

CEO approval

Business Outlook

Pros

Free food & items from Hotel Events, Caterings, Holidays, Hilton Meetings, etc.

Cons

No Family/Life Balance, Constant Interruptions & Complaints from Mgnt of any minor mistakes of Suites that employees finish cleaning. Had to go back & redo all rooms w/complaints. Never enough supplies to complete rooms on time (Clean Towels, Sheets, etc.). Expectation for overall cleanliness of rooms was perfection yet given unreasonable amount of time to clean. (Ex. 23 suites ALL Check Outs or an additional 4-6rms added on work list per day & exact same expection time to be completed (ex. 3:30pm when you are scheduled to actually work til 4:30pm) Never know scheduled time you'll actually get off for current day or the next weeks schedule til evening before every Thursday. Can possibly be scheduled to work 10 straight days in a row (no day off, no notice prior hand or employee input of scheduled preference.)

2.0

Oct 6, 2015

Annoynomous

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Convinent location from my home

Cons

Management team doesn't work together. No job security

Viewing 1000 - 1002 of 1,197 Reviews

Top companies for "Compensation and Benefits" near you

The Leading Hotels of the World

3.6★Compensation & Benefits

Vallnord Ski Resort

4.0★Compensation & Benefits

Jobs at Embassy Suites

Overnight Hotel Shuttle Driver