Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

54% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (36) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Great benefit package and discounts." ((in 63 reviews)); "The staff is great and communicate well." ((in 44 reviews)); "Met some great people and enjoyed the work." ((in 43 reviews)); "Coworkers were nice and all got along for the most part." ((in 37 reviews)); "Flexible schedule, easy work, can be a great part time." ((in 16 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 97 reviews)); "Low pay and dealing with angry guests." ((in 87 reviews)); "Long hours and very fast paced environment" ((in 30 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 24 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 19 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

54% would recommend to a friend

(1,197 total reviews)

Christopher Nassetta

76% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

2.9

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 21, 2015

General Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work and meet people

Cons

Lots of traveling to different trainings

3.0

Aug 20, 2015

Valet Supervisor

Valet supervisor

Recommend

CEO approval

Business Outlook

Pros

Great group of people to work with. Extremely friendly and caring co-workers. They go above and beyond for their guests.

Cons

Management. They do not care about their employees. They always assume they are right and have more knowledge even though they have never done the job themselves.

4.0

Aug 17, 2015

The guests are the best

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The customer loyalty is something to be proud of. I love seeing familiar faces (as well as new ones) everyday! The guests really make this job something special.

Cons

Short staffed and not a lot of opportunity for overtime. This problem leads to working shifts alone on somewhat busy days.

Viewing 1015 - 1017 of 1,197 Reviews

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Jobs at Embassy Suites

Overnight Hotel Shuttle Driver