Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

51% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (36) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Great benefit package and discounts." ((in 67 reviews)); "Met some great people and enjoyed the work." ((in 44 reviews)); "The staff is great and communicate well." ((in 43 reviews)); "Coworkers were nice and all got along for the most part." ((in 34 reviews)); "Many hours available with flexible schedules" ((in 16 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 94 reviews)); "Low pay and dealing with angry guests." ((in 92 reviews)); "long hours and very over" ((in 31 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 21 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 18 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

Compare reviews

3.3

51% would recommend to a friend

(1,197 total reviews)

Christopher Nassetta

73% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 30, 2013

I had a great experience and was an asset to the company.

Security officer

Recommend

CEO approval

Business Outlook

Pros

It is a great company with good people.

Cons

Better health care options, and need to increase competitive pay rates.

3.0

Oct 28, 2013

Can be fun but there's always going to be some problem guests.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Awesome employee room rates. Can't beat $39 a night. Worked with some really cool employees. You also earn Paid Time Off which is nice.

Cons

Nothing real bad to say. Has normal company problems. Raises aren't that great. Can be really stressful at times dealing with guests.

4.0

Oct 28, 2013

A great place to learn about hospitality

Executive housekeeper

Recommend

CEO approval

Business Outlook

Pros

Great company that provides all the tools for you to succeed.

Cons

Can be long hours, it seems there is always something to do.

Viewing 1153 - 1155 of 1,197 Reviews

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Jobs at Embassy Suites

Van Driver / Housekeeping person