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Embassy Suites

Part of Hilton

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Embassy Suites reviews

3.3

51% would recommend to a friend

(1,197 total reviews)
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Christopher Nassetta

73% approve of CEO

48% positive business outlook

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Mar 8, 2013

Front Office Supervisor

Recommend
CEO approval
Business Outlook

Pros

Fun Work environment. Ability to book cheap hotel rooms in the Hilton Family of hotels.

Cons

Expected to work every Saturday and Sunday. Low pay.

2.0
Mar 6, 2013
Recommend
CEO approval
Business Outlook

Pros

benefits opportunity to transfer any where . hours , place was big and beautiful

Cons

no over time pay , human resources was unfriendly , hotel was very noisy bad management . to far , and parking is horrible !

5.0
Feb 21, 2013
Recommend
CEO approval
Business Outlook

Pros

The management team are a great group of people. Even the general manager has been known to get down on his knees to clean up the floor right along side of the staff. (I have a great deal of respect for someone who will get their hands dirty even when they aren't required to) The managers are very professional and respectful of the employees. Monthly meetings, with the entire staff invited to attend, are all about giving back to the the employees and acknowledging their hard work. They include awards, birthdays, anniversaries, updates on what's going on.... all while you eat a nice hot buffet meal on the house. They also have special events like the summer picnic and the Christmas party. Working for the Embassy Suites has cool perks, like getting reduced rates on hotels within the Hilton family. Overall, it's a great company to work for. They definitely believe that a happy employee is not only more productive but is able to offer excellent customer service which then makes the clients want to return and refer others. Smart!

Cons

Renovation sucked! But it was necessary and really made a difference in business once completed.

Viewing 1165 - 1167 of 1,197 Reviews

Glassdoor has 1,230 Embassy Suites reviews submitted anonymously by Embassy Suites employees. Read employee reviews and ratings on Glassdoor to decide if Embassy Suites is right for you.