Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

51% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (36) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Great benefit package and discounts." ((in 70 reviews)); "The staff is great and communicate well." ((in 44 reviews)); "Met some great people and enjoyed the work." ((in 41 reviews)); "Coworkers were nice and all got along for the most part." ((in 32 reviews)); "Fun work environment" ((in 15 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 96 reviews)); "Low pay and dealing with angry guests." ((in 85 reviews)); "very busy and long hours" ((in 32 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 21 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 19 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

Compare reviews

3.3

51% would recommend to a friend

(1,197 total reviews)

Christopher Nassetta

73% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 26, 2025

Best Most Fun Place

Assistant front office manager

Recommend

CEO approval

Business Outlook

Pros

Lots of close friends work there which makes the job so much fun Great place for someone who needs to be trained in hospitality.

Cons

Like most jobs, you wish for a higher salary

2.0

Oct 19, 2025

Run don’t walk

Food & beverage supervisor

Recommend

CEO approval

Business Outlook

Pros

High starting hourly, hotel room rates heavily discounted for employee & Friends

Cons

Poor management in every department, lack of communication ie managers do not respond to any communications whatsoever & put on a facade if confronted in person (that is if you can find a manager on site)

2.0

Sep 30, 2025

Low moral. Inept Management. Toxic

Sous-chef

Recommend

CEO approval

Business Outlook

Pros

Name brand(customers). Great individual staff.

Cons

Toxic, inept manafement and ownership.

Viewing 25 - 27 of 1,197 Reviews

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Jobs at Embassy Suites