Great Benefits, Poor Morale - Fraud Analyst American Express Employee Review

2.0
Jun 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits, 401k , dental, vision, vacation packages, downtime approvals, cafeteria, diverse environment

Cons

work schedules, must work one weekend day of the week (sat or sun), call center like schedule, excessive calls, back to back, short lunch break, calls are often long and very abusive, management is always breathing down your back, performance based tracking, no job security, you will never know when they fire you.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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