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      American Express

      Engaged Employer

      American Express reviews

      Ok place to work if you like the phone. - Travel Counselor American Express Employee Review

      4.0
      Jul 24, 2010
      Travel counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, lots of travel opportunities, shift flexibility. If you don't like your supervisor, chances are you'll have a new one within a few months anyway. Plenty of different opportunities for knowledge growth.

      Cons

      call after call after call, repetitive work. Opportunities for lateral moves but difficult to get promoted from within unless you've been with the company a long time. Best shifts and vacation go to the employees with the most years of service. Not enough training to help you advance.

      Explore other reviews about American Express

      5.0
      Jun 23, 2026
      Senior associate, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits such as annual bonus, PTO, 401K

      Cons

      Leadership isnt the best you are expected to figure things out on your own

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

      201
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