2.0
Aug 1, 2010
Anonymous employee
Current employee
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Prestige, JD Powers Award, Understanding of external customer service. CCP's have the best compensation and treatment as the front line.
Cons
The disparity between areas. If you are in the wrong place, it can be like a roach motel, you can get in but you can't get out.