5.0
Aug 31, 2008
Current employee
New York, NY
Recommend
CEO approval
Business Outlook
Pros
The understanding by leadership about the importance of a work-life balance. The pay is good, the benefits are relatively good, the ability to move around within the company is true value in working for AMEX.
Cons
The constant desire for them to outsource, outtask, and offshore every piece of IT, alienating their professional employees, while treating zero skill customer support representatives as protected people.