Pros
the people! some of your colleagues are amazing and the long timers have an amazing wealth of knowledge. Regular pay and holidays aren't bad once you've been there a while
Cons
Managers that cant manage, they employ their friends and rally the troops against people, if you stand up for yourself you're seen as a trouble maker. No support from line managers, they don't defend you against staff or analysts, you're undermined at every angle. When you defend yourself against the subordinate staff, whatever the 'issue' its ALWAYS your fault. Rubbish wages for the expected work levels and a general lack of support and consideration for middle management. Bullied while off sick with mental health issues caused by work bullying from B6's and B7 - constant barrage of calls at home and when a complaint was made by the health company nurse, it was ignored. I ended up leaving.