do not resign for this company - Customer Service Representative Booking.com Employee Review

1.0
Mar 11, 2017
Recommend
CEO approval
Business Outlook

Pros

benefit package, pay and the social events are nice, booking.com does take good care of the employees it does not fire.

Cons

very high artrition rate. recruitment does not end at offer, your probation is when they decide whether you fit the role. out of the 14 people that joined on the same day as I did, 4 were let go on the last day of training. that's 28% that does not make it. Would you resign from your current job for a 78% chance of being employed after a month?

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

See reviews by: Helpful|Rating|Date|All