Serious cultural problems - Specialist Booking.com Employee Review

2.0
May 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Your colleagues are your best friends, a tight-knit community. Some really well-meaning, good hearted people working there. Working in a company that is all about helping people explore the world makes you feel good.

Cons

Has not handled the hypergrowth of the past few years well, serious cultural problems. Company leadership does nothing to help managers that are ill suited or ill equipped to manage their teams. Lots of turnover and people leaving because the culture is toxic. Also, lots of mutlicultural frictions in HQ--no resources for individuals such as cultural awareness trainings, etc. HR systems a complete mess and nightmare.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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