Bad eggs ruining it for everyone else - Head Office Booking.com Employee Review

2.0
May 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Great facilities Good location Decent pay, although I understand for some this wasn't the case Most management were good Nice HR and people teams Good communication

Cons

Bad managers are very bad - there were a few higher ups who were extremely unprofessional. There was a spate of bullying which I both saw first hand and was briefly a target of myself. On top of this there were some very worrying instances of what I can only describe as sexual harassment and managers in relationships with their subordinates, mostly in the form of affairs. When this was raised by both myself and others it was claimed that these staff were "top performers". Hit and miss career paths - I felt there were opportunities to develop and progress through the business, however it was down to your manager somewhat whether you'd get the time to pursue this, not ideal in my case. Also there were as above staff in relationships with their managers getting a step-up which lead to disgruntlement.

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Booking.com Response
8y
Hi and thanks for your review, although I am clearly concerned about some of the things you have said. You say that most managers are good but then describe some specific concerns. I can assure you that whether a colleague is a "top performer" or not makes no difference to our approach if issues exist and I am concerned if anyone has said that to you. Perhaps you could get in touch with me to talk through the concerns you have. Kind regards Ryan

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5.0
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CEO approval
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Pros

Great, definitely recommend if looking for start up

Cons

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
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CEO approval
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Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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