The job offer you're going to regret accepting - Customer Service Specialist Booking.com Employee Review

1.0
Oct 18, 2019
Recommend
CEO approval
Business Outlook

Pros

I would say "the colleagues", but that's not always true and even when it is, it's definitely not thanks to the company

Cons

You would think that being hired in such a prestigious company, if you do an excellent job, completely surpass every single target set for your role and assist your peers with their targets, you will have a chance to grow within the company and to be promoted in positions you're highly qualified for. Think again: good looking, good at networking but yet mediocre at their work colleagues will be promoted over you every single time. Before you'll know, you will be stuck in a role and with a company that is full of empty words about inclusive work environment and growth opportunities. When you're going to be on the brink of burnout, the pressure will start. In some companies you're just a number, and I can live with that, if great numbers are given the chance to progress their career. In this company you won't be even that.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
3w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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