Berlin Senior Mgmt Rigid and Unscalable - CS Team Lead Booking.com Employee Review

2.0
Nov 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Positive company culture Focuses on development, and offers a plethora of training Company parties Fun, friendly, & open, multicultural company culture

Cons

Salary Senior management does not adhere to company culture in all the worst ways: - Rigid - Overly critical - Inconsistent & Unrealistic - Unprofessional Despite emphasis on development, internal recruitment process is very unprofessional, inconsistent, and obviously subjective. Positions have been open for months or years, despite having several well-qualified candidates who could have filled them not make it through the interview process, with strange, unrealistic, and inconsistent feedback. Lower management ends up having to do a lot to balance this out.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
3w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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